Financial Transparency: A Valuable Patient Engagement Tool
Patients today expect more than great clinical care—they’re also demanding a straightforward billing experience. As more healthcare costs fall to patients, it’s important to consider their experience beyond the exam room. In fact, a recent Patient Payment Technology Report revealed that nearly half (45%) of healthcare consumers consider price and cost transparency as the #1 … Continued
Tips to Improve Your Medical Practice’s Online Presence
Increasingly, patients are turning to the internet to find information about their healthcare options. The corollary is that if patients cannot find reliable information about your practice online, it is likely they will select another practice. Further, a current patient not satisfied with their electronic options for accessing their health information or interacting with a provider may move on to a more digitally savvy … Continued