Telemedicine as the New Normal

COVID-19 has been the catalyst for an industry-wide embrace of telehealth. Many organizations have been forced to adopt telemedicine tools to continue serving their patients. During the first week of March 2020, telehealth visits made up only .1% of healthcare visits but by the end of the month, that percentage had increased by 200%! According … Continued

Oculo-Facial Consultants Saves Staff Time, Streamlines Practice Workflow, and Increases Appointment Bookings and Collections with Automated Communication

The Challenge As a brand new practice with a small staff, Oculo-Facial Consultants wanted to set their team up for success with an efficient workflow. They came to PCG for help creating a streamlined patient communications plan that would both attract patients and maximize revenue. The Solution Oculo-Facial Consultants maximized efficiency and engaged new patients … Continued