Best Practices for your Virtual Waiting Room

The silver lining to the COVID-19 pandemic is that it has been a catalyst for technology adoption in medical practices across the country. For years, telehealth has presented an opportunity to increase convenience of care, expand healthcare access for rural residents, and reduce physician burnout. Even before COVID-19, adoption was slowly increasing. In fact, telemedicine … Continued

Oculo-Facial Consultants Saves Staff Time, Streamlines Practice Workflow, and Increases Appointment Bookings and Collections with Automated Communication

The Challenge As a brand new practice with a small staff, Oculo-Facial Consultants wanted to set their team up for success with an efficient workflow. They came to PCG for help creating a streamlined patient communications plan that would both attract patients and maximize revenue. The Solution Oculo-Facial Consultants maximized efficiency and engaged new patients … Continued